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Thread: EAD/AP Renewal receipt notice delay

  1. #1

    EAD/AP Renewal receipt notice delay

    Team, I need some help & guidance. I filled my EAD/AP renewal on 12/09/2020 at Lewisville, TX lockbox. We haven't received a receipt notice yet and my EAD expires on (03/03/2021). Like to know if any of you guys are experiencing similar delays?

    Action taken so far :
    1. Email to LockboxSupport@uscis.dhs.gov.
    2. Try to call (800) 375-5283...no success got stuck in an automated answering loop.


    Can you please suggest what I can do?

    Also, just in case I do not receive my receipt in time what will be my legal status to live /work?

    guys, any word of wisdom or help will be highly appreciated.

  2. #2
    You got caught in with mass filing of I485 in October 2020. Even a few people who sent applications on the last week of Oct are still waiting for receipt notices. The best thing for you is to hope for a receipt notice from lockbox. There is not much that you can do until you get a receipt notice. The 180 day automatic extension of EAD requires a receipt notice.

    You can also submit the Ombudsman case assistance form. Most of the assistance / relief methods are dependent on a receipt notice. What you are facing is a whole new ball game. Sorry I am out of ideas.
    LPR Since 07MAY2021

  3. #3
    Quote Originally Posted by idliman View Post
    You got caught in with mass filing of I485 in October 2020. Even a few people who sent applications on the last week of Oct are still waiting for receipt notices. The best thing for you is to hope for a receipt notice from lockbox. There is not much that you can do until you get a receipt notice. The 180 day automatic extension of EAD requires a receipt notice.

    You can also submit the Ombudsman case assistance form. Most of the assistance / relief methods are dependent on a receipt notice. What you are facing is a whole new ball game. Sorry I am out of ideas.
    My applications were received during last week of November [NSC]. I got the receipt over the past weekend.
    Chat with Emma to find out your receipt number

  4. #4
    I tried several times to chat with EMMA, but always got the boiler-plate response, any suggestion /help ?

  5. #5
    Sorry harapatta, I havent chatted with Emma to give you proper guidance. But do take your local senator's help. The senator's website should have a form to fillup - Use your A number [Assume you have one already]. They can for sure get you the updates in a day or two.

  6. #6
    Quote Originally Posted by harapatta View Post
    I tried several times to chat with EMMA, but always got the boiler-plate response, any suggestion /help ?
    Try asking for a live agent as follows:
    Type "Live Agent" in the chat which will give you these options ->"Case Status"->"Connect to Live Chat"->"I don't have a receipt number"
    PD: 30-Jun-2010 EB2-I
    AOS/EAD/AP Application RD: 28-Oct-2020
    Biometrics Completed: 01-Apr-2021
    Service Center: NBC; ASC: Philly
    I-765: New card being produced: 07-23-2021, card received: 8/16/2021
    I-485J Receipt Notice ND: 08/20/2021, RD: 9/9/2021
    LPR: 09/09/2021

  7. #7
    thanks for the kind help getting in contact with the live agent through EMMA, it almost worked ...at the last stage it said all agents are busy...many thanks again.

  8. #8
    Quote Originally Posted by harapatta View Post
    thanks for the kind help getting in contact with the live agent through EMMA, it almost worked ...at the last stage it said all agents are busy...many thanks again.
    For USCIS CS try early morning. Immediately after 8AM. Once it is mid day all lines are clogged with callers.
    LPR Since 07MAY2021

  9. #9
    Thanks, idliman, your suggestion worked. I was able to connect with a live agent. ( got the same standard answers, but I am keeping my hopes high )...

  10. #10
    Just want to check if anyone is in a similar situation as me with EAD/AP receipt delay

  11. #11
    Quote Originally Posted by harapatta View Post
    Just want to check if anyone is in a similar situation as me with EAD/AP receipt delay
    My spouse's EAD AP renewal was applied in late Nov at TSC. We too are still awaiting the receipt notice. Her last one was a one-year approval, whereas was a 2 year approval for me. Her current document expires in mid May.
    TSC | PD: 12-17-2009 | RD: 2-1-2012 | ND: 3-2-2012 | FP Notice: 2-14-2012| FP Done: 3-12-2012 EAD/AP(Online): 3-3-2012 | EAD/AP(Physical Card): 3-21-2012 | RFE: Aug 2015, Apr 2021 |
    GC(Approval Email): - 05/28/2021 | GC(Physical Card): -

  12. #12
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    EAD/AP application receipt delays

    Quote Originally Posted by NeelVohra View Post
    My spouse's EAD AP renewal was applied in late Nov at TSC. We too are still awaiting the receipt notice. Her last one was a one-year approval, whereas was a 2 year approval for me. Her current document expires in mid May.
    I am in the same boat. The mail confirmation was received in late November, but no receipt yet and very worried.
    Last edited by seepz123; 02-05-2021 at 07:52 AM.

  13. #13
    I am scanning through various forum/internet and looks like USCIS TX Lockbox is going through 2-3 week of November applicants and issuing receipts, can anyone pls. confirm or share their personal experience.

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