Never mind, I just got an email this morning with status update as card production for me and my wife.
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I didn't do anything specific. Was planning to wait till Sep 2nd to contact the Congressman. I had infact taken an Infopass appointment for today, Aug 28th.
I think (I maybe wrong) what helped was the filing for EAD renewal. The PHX lock box received my papers on Friday and on Tuesday evening I received the text about the acceptance of the renewal alongwith the Receipt number and stating that my case is being forwarded to NSC for future actions and on Wednesday Morning I received the approval on my GC. Maybe the EAD renewal application reminded them of my pending application... :)
Effing Amazing!!!
So update, i apparently had a RFE on my account since May 2014!!! That the SR in July never picked up, figured out or mentioned anything!!!!! These idiots have their shit messed up! My advice to anyone who is still waiting!! Call-in and demand for Level 2 and RFE!!!!!
This is shocking and I feel for you - yet so typical of USCIS! I am not surprised by degrees of their incompetence anymore.
If they do not have the systems & processes to competently re-send a document to a correct address when they have been informed of the address error multiple times- then they can mess up anything.
May be it all sorts out in the end when you get the card, but the ride is so frustrating and nerve wracking!
I totally agree with helpful_leo.... they can't even send a piece of paper to the "correct" address thats in their system (and which they verify multiple times) and then potray its our fault, if the document is un-delivered. I guess in your case they never even sent out the document as it was not sent back by USPS.
Think about taking legal action and be aggressive.......
Gurus,
Should I go ahead and submit Congressman inquiry and raise a SR for my spouse as it has been 63 days since RFE and my SR reply stated 30 days(which looks more like boiler plate response) and long weekend will add 3 more days and once September comes in more folks will join the approval queue.
Just don't want to jeopardize my case by performing these steps as i kept hearing various theories!!
Folks
I got the "cards mailed" email but no tracking #s. Is there some place to look for these or us it a separate email?
I also got the cards mailed email without the tracking number on Sat and its not present on the website as well. I am thinking the same that this was just a batch update mail, and probably they will actually mail the cards on Tuesday and assign the tracking number then.
Guys, I received the following email. Does it mean my GC has been approved?
Card/ Document Production
On August 30, 2014, we ordered production of your new card. Please allow 30 days for your card to be mailed to you. If we need something from you we will contact you. If you move before you receive the card, call customer service at 1-800-375-5283.
This step applies to applications that result in an applicant receiving a card (such as a "green card") or other document (such as a naturalization certificate, employment authorization document, travel document, or advance parole). Applications will be in this step from the time the order to produce the card/document is given until the card/document is produced and mailed to the applicant. You can expect to receive your card/document within 30 days of the approval of your application.
It is probably not time for you to have received the physical cards, but what are you doing / have done to confirm they will deliver cards to your correct mailing address?
I tried calling them but now the L1 says they cannot confirm address on phone due to privacy issues and will not connect to L2 because they are "overwhelmed with calls". She asked me to get an InfoPass appointment to confirm address!
Although this is not as big an issue as getting approved, we have some travel in a couple of months and I was reading of some cases that get the runaround with mis-addressed GCs. It seems it can take a couple of months to get a duplicate issued, besides costing us $450 per card to make up for their error!
They managed to mail the approval notices to the "correct" address on their file. I received an email that my cards were shipped on Saturday and I am hoping the physical cards would be sent to the correct address as well.
If I don't get the cards by this weekend, I am planning to take an Infopass appointment to get the passport stamped for the same(there is an option for the same). I believe it serves the same purpose as the physical card for travel as well at the SSA office (to update the SSN cards).
Hi All,
I have a FEB09 TSC date and I had submitted an AR-11 (address change ) request on Aug 12th. While my wife's online status reflects the address change request mine doesn't. We both did receive the acknowledgements by mail though
When I called USCIS to confirm th, the lady entered an SR for me saying my I-485 is outside the normal processing time. Now my RFERR was July 16 and I asked her is it OK to submit SR. She said it is, and went ahead.
Do you think the address change and/or the SR would cause more harm than help? Anything else I can do to correct it.
To folks who got CPO e-mails:
I have been reading that the status changes to and fro between CPO and Decision within a day or 2 after the CPO e-mail.
I received CPO texts and e-mails around Saturday noon, but there have been no further updates to my status since then.
I had thought I would chill after the CPO e-mails till I get the cards in hand and not worry about minor updates - but then I just read about this guy on trackitt who has been stuck in Extended Review for 2 years after getting CPO e-mail! (but his status did not progress to Decision afterwards)
It was a long weekend. So things could update in the next few days. In any case, don't let the exception dictate your emotions. There are thousands of cases on trackitt that don't involve extended reviews, etc.
Also, the only "twist" I've read about recently is needing to do biometrics again. You would still approved but they need an updated set of biometrics on file.
Thanks. I am also thinking it is a lag because of the long weekend. In that guy's case, he was later told by L2 it was a system glitch and he actually was *not* approved!
Haven't heard much about such cases, so assuming that was very rare.
Reg. repeat biometrics - I'd seen someone link recently to an article that stated that those e-mails were a system glitch!
With so many system glitches, it is hard to sort out the real from the glitch!
So, I called this evening to get my tracking number, since the Card mailed mail didn't have any. Based on the tracking number my cards are supposed to be delivered tomorrow to some address in NY. Thats definitely not my address (I am in Missouri), so I am hoping its the attorney's address and not some weird made up address.
That doesn't sound very encouraging - I am not sure of this but I think the card is mailed only to the applicant and not lawyer.
My wife's case will likely do the same.
Hope I am wrong about this. The good news however is, even if there is some delay with receiving the physical card, you / we are approved!
Btw, our status did progress to Decision yesterday evening.
I wouldn't worry about it. Every time i call USCIS Service Center, they think I have filed for naturalization based on the prompts I select.. Not sure how they get to that but whatever. They told me that my cards were mailed out on Friday and were probably picked up by the postal service on Saturday. They will probably get processed yesterday/today and I should get tracking numbers this evening or tomorrow. Not sure if this is BS or not .. just what they told me.
UPDATE: Got the cards today and later on in the evening got a case update saying "USPS says cards delivered" (paraphrasing)
So I had called on Tuesday to get my tracking numbers. The L2 gave us our tracking numbers and told the cards had been mailed to the address on file (he didn't verify the address). He did mention for my case that the cards are supposed to be delivered in NY on Wednesday. I assumed that was my attorney's address and didn't pay much attention, as we did get the approval notices at our home address on Saturday.
So I asked my attorney to ship the cards to us as soon as he gets them.
Now comes a Bollywood twist!!!!
As per USPS site, the shipment for my wife's tracking number has been delivered in Nashville, TN and the shipment with my tracking number has been delivered to NY. I don't know anyone in TN and have never been there, also the attorney didn't receive the cards, so we don't know to which address were they delivered.
I thought maybe I made a mistake while noting the tracking numbers so was planning to call USCIS again today. In the meantime, early this Morning I got another Decision mail stating that the permanent resident status has been registered for us and the approval notices have been mailed today (Sep 4th).
When I call the USCIS, L1 won't let me talk to L2 and she keeps on saying that I would get the cards within 60 days from today and I need to wait that long for them (the standard verbiage from the Decision status).
Anyone has any suggestions?
The local USCIS office is closed from today for a week, as they are moving to a new location. So I am planning to take an appointment for Sep 12th to go get my passports stamped. Anything else I can do, except for singing the song "Main Royun ya Hasun, Karun main kya karun" (should i cry or laugh, hard to decide) on this USCIS super efficiency.
That was what I was worried about. I wish it was different. They have 2 different systems which apparently do not talk to each other, the L1/L2/customer-facing one has the right address (and this is where unimportant letters like SR response, notices & others are mailed), and another one with the actual IO / processing office, which the L1 / L2 cannot see (and therefore we cannot correct) - and this is where important stuff like RFEs - and GCs - seem to be mailed to. For most people, these are the same, for some of us, they are not : (
I guess InfoPass and PP stamping is the way to go. I think you should call the L2 at some point and tell them about the fiasco, so at least you will not be charged for the issue of duplicates, which I read somewhere is $450 per card. My experience is you will have to explain the situation very carefully to the L2 as otherwise they tend to quickly assume some standard situation (so they can give their standard response). Especially tell them that you have received the notices at the right address but that the GC (and RFEs) are somehow being sent to another, wrong address.
Good luck!
It seems my wife's card is being shipped to the right address after all- at least per the L2 it is. The tracking # at present is only showing pre-shipment info, and no To address.
If the L2 is right, our multiple calls after the 2nd mis-posted RFE seems to have corrected the wrong address on their other system, which our earlier several calls did not seem to do.
Any updates sportsfan
Thanks Guys for the suggestions and the empathy for my case! I'm absolutely looking to pursue all avenues/channels i can and try to fight this as much as i can! They've really messed my case up in a big way. Hopefully it will all work out soon. I've been calling them non-stop (every other day) and i've not yet got my RFE. On Friday, i finally was able to convince them to Fax me my RFE, and have not yet recieved it yet but am hopefully will do by tomorrow (Monday).
Have a quick question for the Gurus. Looks like my lawyer is not moving ahead until he gets the RFE with him, but i am looking to prepare as much documentation as possible so we can reply back the same day. I'd switched jobs 9 months after i got my EAD (qualify for 180 days). For my possible EVL on my RFE, do i need to reach out to my old company as well? or just my Employment verification of my current company suffice?
Thanks for your input.
For plain EVL, the current job is sufficient. However, some folks were asked for continuous employment history - that would need either EVL or other documentation from your previous company. Depends on the wording of the RFE and you don't have that yet. How frustrating it must be!
Id get an EVL from your current company stating responsibilities, title and salary. Also, keep copies of your EAD cards ready (from when you applied for your 485 to now). Lastly, I'm assuming the medicals may also be needed. So have a complete, updated 693 ready to go.
Thanks Gurus for your valuable input!!
@imdeng - Yes, it's soo damn frustrating! Plus you are left completely helpless at their mercy! I am hoping they will fax it today, or i'll have to call in again!
@vizcard - Thanks. Yes, i've the medical ready already and ready to go. I didn't want to reach out to my old company since that would just add more time to my response back! I'd the templates/letters for AC21, and EVL ready to go as well. Will just need the lawyer to review them, and mail them for the most part! Hope he's able to do it today itself. If i end up having to reach out to the old company then i've no idea how much more time this will add!! Eagerly waiting to read the text on the RFE! Looks like that's what really will drive this forward.
Can someone who had to file for EVL, and AC21 together shed some light on the RFE they just received from TSC? Was it for continuous employment, or continuous authorization?
Thanks,
Mine was NSC and I submitted my AC21 along with RFE response (though I had changed the jobs on EAD back in Nov 2012), and they had asked for continuous authorization. My attorney included the copied of the EADs and to be on the safer side, included a copy of the relieving letter from the old company (that showed the last date of employment with them) and then on EVL form current company she asked specifically that the joining date be mentioned.
I have atleast 1 packet (hopefully containing cards) from USCIS which is out for delivery today in my city (I am hoping its for my address. :)).
Otherwise I have the appointments scheduled for Wednesday to get our passports stamped and will then worry about getting physical cards in Oct, when USCIS is not so busy with approvals and RFE responses.
Good luck!
We got our cards on Saturday itself, exactly a week after getting the first CPO mails. Before approval, I had thought I only cared for approval / CPO mails - and was myself quite surprised to be checking USPS tracking site every hour till they were actually delivered!
I think the multi-year randomness / uncertainty trauma of the entire GC process has given all of us PTSD - hopefully, the recovery starts now :-)