RFIE status changed on Sep/01
Gurus - I need some help. My online status changed on Sept/01 to RFIE and we waited for the mail to arrive. But no mail arrived till date. Today I went to Emma chatted with live agent who opened a L2 officer call back. The L2 office called me now but he too could not see the RFIE details as it was not attached to the case. The L2 told me to open up the ?mail document not received? on USCIS website ( I did it, resolution time is oct / 08).
Anyone in same boat or experience? What are my options? Any advise is highly appreciated.
Mods - apologies for posting here. pls move to appropriate forum after response.