Originally Posted by
nishant2200
Tracking Numbers.
Guys, many of you asked this.
basically if your case status says mail picked by USPS, you directly call customer service, and say you need tracking number. They will verify your case status and redirect you to higher level officer who will verify your name, date of birth, address and provide you the USPS tracking number.
If your case status says card is ordered and should get within 30 days, the customer service person will ask you to wait for 30 days to be over, and depending on your luck may redirect you to higher level officer.
This is applicable only to "cards" , EAD/AP or Green card.