Originally Posted by
idliman
The processing time for EAD in NBC is 6 to 10 months. So they are not going to open a service request for you. Sometimes, the first level agents might do an expedite request for you over phone. But it is your responsibility to show supporting evidance. Do not open an expedite request, if you don't have evidence to support it. It will be denied without evidance within a week.
Maybe a letter from HR saying that if you do not produce approval withing such a date you will lose job or insurance or something substantial. You need to comeup with one using your creative thinking. In such situations, if you have compelling reason with evidance it is better to approach senator or congressman. With that route you may get a 2 month clock for response. USCIS has stricter standards for expedite requests.
Sorry, I cannot provide you any more support. Personally, my file is stuck in TSC and I am trying my best to figure it out.